Building Serverless Incident Management with Logic Apps

📺 004 - Jason Hand 🎙️ Frank Boucher

In this session Jason will build a Serverless Incident Management with Logic Apps. Starting from scratch Jason will create a Logic Apps and by iteration add multiple steps to the process. By getting trigger by an event our Incident Manager will create a ticket in Azure DevOps, assign it to the person who’s in support, create a conversation in Teams. Finally, Jason will add a ton of useful information in both the ticket and the conversation to make sure the assigned resource starts with all he needs.

Useful Links

🔗 Json Payload: https://cda.ms/1t0

🔗 Azure Speed Test 2.0: https://azurespeedtest.azurewebsites.net/

🔗 Azure Latency Test: https://www.azurespeed.com/Azure/Latency

🔗 Power Automate: https://preview.flow.microsoft.com/

🔗 Power Apps: https://powerapps.microsoft.com/

🔗 Portal as TWT: https://portal.azure.com

🔗 Common Alert Schema: https://cda.ms/1sZ

🔗 Status Pages: https://github.com/jasonhand/teams-incident-status-page-bot

Learn more about Jason Hand

🔗 Twitter: https://twitter.com/jasonhand

🔗 bio: https://developer.microsoft.com/en-us...

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